Difference between revisions of "Downloads"

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This Help Page will contain instructions and information about downloading your past purchase content from Biblesoft along with common instruction that can help with getting your program to run.
 
This Help Page will contain instructions and information about downloading your past purchase content from Biblesoft along with common instruction that can help with getting your program to run.
  
<h3>Please know we only have programs that will run on Windows 7, 8, 8.1 and 10. If you are using a Mac program, then you can install one of these systems onto your Mac using Boot Camp; for more information, go to https://support.apple.com/boot-camp</h3>
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<h3>Technical Specifications</h3>
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<b>Please know we only have programs that will run on Windows 7, 8, 8.1 and 10. If you are using a Mac program, then you can install one of these systems onto your Mac using Boot Camp; for more information, go to https://support.apple.com/boot-camp</b>
  
 
<h4>Just so you know, there are some things you should be aware of when accessing downloads from your account:</h4>
 
<h4>Just so you know, there are some things you should be aware of when accessing downloads from your account:</h4>

Revision as of 15:23, 13 July 2020

Downloads & Recent Purchases

This Help Page will contain instructions and information about downloading your past purchase content from Biblesoft along with common instruction that can help with getting your program to run.

Technical Specifications

Please know we only have programs that will run on Windows 7, 8, 8.1 and 10. If you are using a Mac program, then you can install one of these systems onto your Mac using Boot Camp; for more information, go to https://support.apple.com/boot-camp

Just so you know, there are some things you should be aware of when accessing downloads from your account:

  • Downloads are made available through Customer Service and Technical Support. You will need to contact them using our contact form at http://biblesoft.com/contact.php
  • Downloads are only available for One Touch main programs and Titles. We DO NOT have downloads for PC Study Bible Version 5.2 and earlier programs. If you have an earlier version of PC Study Bible that is registered, then you can upgrade to the One Touch release. To register your program, please contact Customer Service or Technical Support using our contact form at http://biblesoft.com/contact.php
  • We only have Titles that will work with PC Study Bible Version 5 and One Touch. If you are using PC Study Bible Version 4 or an earlier program, then you will need to upgrade to One Touch in order to purchase newer titles.
  • If your account reflects the purchase of a specific program or title, then in most cases, that download can be made available at no cost. Not all Titles have downloads and in that case, you would need to purchase a replacement installation discs for $8 plus shipping, handling and tax where applicable.

Download & Installing the main One Touch program from Your Biblesoft Account

First, to retrieve, download, and install files from “My Account”:

  1. Log into your account at https://www.store.biblesoft.com/login
  2. Click on Order History and Details.
  3. Click on the Order Reference, this will contain 9 letters, & the page will change to show the order details.
  4. NOTE – You may need to scroll down a little bit to get to the Product Information
  5. Click on a green Download button and the file will start downloading.
  6. NOTE - If you don't see a green Download button, then try clicking on the product name itself.
  7. Use the Keyboard Shortcut Ctrl + J to access your downloads.
  8. Double left click on the file name. If there are numbers after it or something that looks like .exe, then ignore those aspect and just click on the file name itself.
  9. NOTE – You may need to wait for a solid minute before trying to run the file again.
  10. When the install screen comes up, follow the instructions on the screen and click on Finish to close that screen down.
  11. Then the program is finished download, look for an icon called One Touch on your main desktop screen. You may need to log in using your email and password associated with your Biblesoft account.

Downloading & Installing Titles from Your Biblesoft Account

First, close down One Touch before proceeding.

Next, to retrieve, download, and install files from “My Account”:

  1. Log into your account at https://www.store.biblesoft.com/login
  2. Click on Order History and Details.
  3. Click on the Order Reference, this will contain 9 letters, & the page will change to show the order details.
  4. NOTE – You may need to scroll down a little bit to get to the Product Information.
  5. Click on a green Download button and the file will start downloading.
  6. NOTE - If you don't see a green Download button, then try clicking on the product name itself.
  7. Use the Keyboard Shortcut Ctrl + J to access your downloads.
  8. Double left click on the file name. If there are numbers after it or something that looks like .exe, then ignore those aspect and just click on the file name itself.
  9. NOTE – You may need to wait for a solid minute before trying to run the file again.
  10. When the install screen comes up, follow the instructions on the screen and click on Finish to close that screen down.
  11. Open One Touch and try looking for your title under the Library icon. If you downloaded a collection, please refer to the product's web page to view all the separated titles by name.