Downloads

From Biblesoft Help
Revision as of 14:45, 13 July 2020 by Lydia (talk | contribs)
Jump to navigation Jump to search

Downloads & Recent Purchases

This Help Page will contain instructions and information about downloading your past purchase content from Biblesoft along with common instruction that can help with getting your program to run.

Downloading titles from your Account

First, close down One Touch before proceeding.

    Next, to retrieve, download, and install files from “My Account”
  1. Log into your account at https://www.store.biblesoft.com/login
  2. Click on Order History and Details.
  3. Click on the Order Reference (); the page will change to show the order details.
  4. NOTE – You may need to scroll down a little bit to get to the Product Information
  5. Click on a green Download button and the file will start downloading.
  6. NOTE - If you don't see a green Download button, then try clicking on the product name itself.
  7. Use the Keyboard Shortcut Ctrl + J to access your downloads.
  8. Double left click on the file name (). If there are numbers after it or something that looks like .exe, then ignore those aspect and just click on the file name itself.
  9. NOTE – You may need to wait for a solid minute before trying to run the file again.
  10. When the install screen comes up, follow the instructions on the screen and click on Finish to close that screen down.
  11. Open One Touch and try looking for your title under the Library icon. If you downloaded a collection, please refer to the product's web page to view all the separated titles by name.