Difference between pages "FAQ" and "PCStudyBible"

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<font size=+3>Frequently Asked Questions</font>
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= PC Study Bible version 2 =
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We no longer offer technical support or replacement discs on version 2, but you can still find articles by clicking [[pcsbv23|here]].
  
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This page holds answers to commonly asked questions. If you have a question that is not answered here, [http://www.biblesoft.com/contact.php contact us].
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= PC Study Bible version 3 =
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We no longer offer technical support or replacement discs for version 3, but you can still find articles by clicking [[PCSBV3|here]].
  
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=== What operating systems does PC Study Bible run on? ===
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You can download the Version 3 [http://www.biblesoft.com/PCSBQuickStartManualV3.pdf Quick Start Manual]
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PC Study Bible will only work on a Windows operating system, but you can get it to run on a Mac or Linux system using cross over software by Parallels, Code Weaver or VMWare.
 
  
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For more information on how to get PC Study Bible on a Mac OSX, click here [[Biblesoft:Mac]]
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= PC Study Bible version 4 =
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We no longer offer technical support or replacement discs on version 4 but you can still find articles by clicking [[pcsbv4|here]].
  
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For more information on how to get PC Study Bible on a Linux system, click here [[Biblesoft:Linux]]
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You can download a free version of PCSB V4.1A [https://download.cnet.com/PC-Study-Bible-Limited-Edition/3000-2135_4-78001983.html here]
  
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=== How can I get the Copy Macro, or Scripture Insert, to work with Word? ===
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= PC Study Bible version 5 =
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We have an entire section for this feature that includes installation for Word 2003, 2007, 2010 and 2013. You can get to this area by clicking on [[Biblesoft:Macros]].
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<i>Note: we are no longer offering support for version 5 programs running on windows 10. if you are using a version 5 on windows 10 then you will eventually get an error message and will need to upgrade to One Touch by clicking [http://store.biblesoft.com here] and signing in.</i>
  
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=== Does PC Study Bible work on Windows 8 or 8.1? ===
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Version 5 support will officially end on March 1, 2021.
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If you are running Windows 8 or 8.1 on a traditional desktop or laptop computer, then you should be able to get it to install and run. There are Windows 8 and 8.1 systems that have been built to run on Surface devices and tablets. There is no guarantee that PC Study Bible will install or run on a Surface Pro 3 or earlier and it will not run on a tablet even if it is running windows 8 or 8.1. If you do get PC Study Bible to run on a touchscreen device, then you should know that you will need to get a USB mouse to access every part of your program.
 
  
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=== What's the purpose of logging in every time I want to make a purchase or download a program update? ===
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For help working on PC Study Bible 5, click [[pcsb5|here]].
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One of the advantages of our store site is the ability to log in and manage your own account information, review your past orders and download or even re-download add-on purchases. By maintaining your most current information, you will always remain informed of current updates for your program as well as all that is new and on sale at Biblesoft.
 
  
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=== How do I log in if I'm an existing customer? ===
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To get the updates for PC study bible click [[updates|here]].
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Click "sign-in", located in the top-right corner of the [https://store.biblesoft.com store]. On the next page, fill in your login info in the "Already Registered" section.<br>
 
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If you are unable to log in, please [http://mail.biblesoft.com/contact.php contact us].
 
  
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=== How do I create an account if I'm a new customer? ===
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= Mac Study Bible version 5 =
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Click "sign-in", located in the top-right corner of the [https://store.biblesoft.com store]. On the next page, fill in your login info in the "Create an Account" section.
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For help working on Mac Study Bible, click here [[MacStudyBible|here]].
  
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=== Where do I find the download link for the product I just purchased? ===
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= Macros =
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Use the instructions below to retrieving download files from "My Account"€<br>
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For help working with the Biblesoft Macros, click [[Macros|here]].
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<ol><li>Log into your account at [https://store.biblesoft.com/login the Biblesoft store]</li>
 
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<li>Click on Order History and Details.</li>
 
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<li>Go to the order and click on the Order Reference (which are a series of 8 letters); order details will appear below the history.</li>
 
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<li>Scroll to and click on Download and the file will start downloading. If you don't see a green Download button, then try clicking on the file name itself.</li></ol>
 
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Each browser has a different way of accessing downloads:<br>
 
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<ul><li>Chrome, Firefox and Internet Explorer use the Ctrl+J keys on your keyboard.</li>
 
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<li>Safari uses the shortcut Ctrl+Alt+L.</li></ul>
 
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In many cases, downloads go to the Download folder and can be access there. To get to your Downloads folder:<br>
 
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<ol><li>Click on Start.</li>
 
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For Windows 8/8.1 Users - press and hold the Windows Key and then press “E”. (The Windows Key is in the last row of keys on the Keyboard; usually two keys from the left or right of the Space Bar.) Pressing and then releasing these 2 keys together will open a File Explorer window.
 
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<li>Look for something called Downloads in the left hand column.</li>
 
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<li>Click on Downloads.</li>
 
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<li>Look for the file name that appears when the download starts.</li>
 
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<li>Double click on the file to open the installation</li>
 
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<li>Follow the onscreen instructions to complete installation.</li></ol>
 
  
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=== How do I find my Version 5 upgrade options? ===
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= PC Study Bible History =
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Make sure you are logged in, and go to the Upgrades category in the [https://store.biblesoft.com store]. If you need further assistance please [http://mail.biblesoft.com/contact.php Contact us].
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The following table shows the various releases of PC Study Bible over the years:
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<table>
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=== How can I tell what program library and version I'm registered with? ===
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<tr><th>Version</th><th>Date</th><th>Remarks</th></tr>
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When logged in, and on your preferred customer page, your library code and version number will appear directly under your login identity.<br>
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<tr><td>3.0</td><td>April 1999</td><td> First 32-bit version</td></tr>
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<ul>The library codes are:<br>
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<tr><td>3.0B</td><td>June 1999</td><td></td></tr>
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<li>P = Professional Reference</li>
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<tr><td>3.0C</td><td>January 2000</td><td> Improved stability</td></tr>
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<li>A = Advanced Reference</li>
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<tr><td>3.1</td><td>April 2000</td><td></td></tr>
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<li>C = Complete Reference</li>
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<tr><td>3.2</td><td>September 2000</td><td> Printing, Timelines, autohighlight</td></tr>
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<li>R = Reference Plus</li>
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<tr><td>3.2B</td><td>December 2000</td><td> Improved Study Notes</td></tr>
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<li>N = New Reference</li>
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<tr><td>3.2C</td><td>May 2001</td><td></td></tr>
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<li>D = Discovery Reference</li></ul><br>
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<tr><td>3.2D</td><td>June 2001</td><td> Maintenance release</td></tr>
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Version numbers will run between 2 and 5. If you see a combined version number such as 35 or 45, it means you are registered with the previous version library content and the current Version 5 program-only upgrade.
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<tr><td>3.2E</td><td>June 29, 2001</td><td> Maintenance release</td></tr>
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<tr><td>3.2F</td><td>October 2001</td><td> WYSIWYG editing of Study Notes</td></tr>
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=== Do you support older versions of PC Study Bible? ===
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<tr><td>3.2G</td><td>December 2001</td><td> Footnotes</td></tr>
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We only support OneTouch PC Study Bible on Windows 10 and Mac OSX High Sierra and Mojave.
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<tr><td>3.3</td><td>March 2002</td><td> Parsings, use SCU instead of Windows Registry</td></tr>
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<tr><td>3.3A</td><td></td><td> Maintenance release</td></tr>
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We only support PC Study Bible Version 5 on Windows 7, 8, and 8.1. Version 5 support will officially end on March 1, 2021.
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<tr><td>4.0</td><td>April 2003</td><td></td></tr>
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<tr><td>4.0B</td><td>April 2003</td><td> Maintenance release</td></tr>
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We do not support older versions of PC Study Bible at all. However, you can upgrade to the current version of OneTouch PC Study Bible by making sure you are logged in, and go to the Upgrades category in the [https://store.biblesoft.com store].
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<tr><td>4.1</td><td>July 28, 2003</td><td> Maintenance release</td></tr>
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<tr><td>4.1A</td><td>August 2003</td><td> Maintenance release</td></tr>
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Although we no longer offer technical support on Versions 2 & 3, you can still find articles by clicking on [[Biblesoft:PC Study Bible V2 & 3]]
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<tr><td>4.1B</td><td>February 2004</td><td> IBS plugin, save/restore desktop</td></tr>
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<tr><td>4.2</td><td>June 2004</td><td> Hover, Library, and global search</td></tr>
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=== Do you support add-ons for older versions of PC Study Bible? ===
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<tr><td>4.2A</td><td>July 2004</td><td> Maintenance release</td></tr>
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Although most add-ons will work with earlier versions of PC Study Bible, we do not support old versions of the software (see above), nor do we provide a list of which add-ons will work with which versions of PC Study Bible. Add-ons are official supported only on PC Study Bible Version 5 and OneTouch PC Study Bible.
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<tr><td>4.2B</td><td>July 2004</td><td> Maintenance release</td></tr>
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<tr><td>4.2C</td><td>December 2004</td><td> Copy RTF to clipboard</td></tr>
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=== What is your procedure for returning products? ===
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<tr><td>4.2D</td><td>March 2005</td><td> Maintenance release</td></tr>
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For our Return Policy, please [http://store.biblesoft.com/content/6-faqs#returning click here].
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<tr><td>4.2E</td><td>2005</td><td> Maintenance release</td></tr>
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<tr><td>4.2F</td><td>April 2005</td><td> Maintenance release</td></tr>
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<tr><td>4.2G</td><td>July 2005</td><td> Maintenance release</td></tr>
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<tr><td>4.3</td><td>September 2005</td><td> Study note backup/restore, drop-cap support, book and chapter ranges in commentaries.</td></tr>
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<tr><td>4.3A</td><td>October 2005</td><td> Maintenance release</td></tr>
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<tr><td>4.3B</td><td>November 2005</td><td> Maintenance release</td></tr>
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<tr><td>4.3C</td><td>March 2006</td><td> Maintenance release</td></tr>
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<tr><td>5.0</td><td>December 2006</td><td> Apocrypha, Smartview, additional interlinears, Reference chains</td></tr>
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<tr><td>5.0A</td><td>January 2007</td><td> Maintenance release</td></tr>
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<tr><td>5.0B</td><td>February 2007</td><td> Maintenance release</td></tr>
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<tr><td>5.0C</td><td>February 2007</td><td> Support Windows Vista</td></tr>
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<tr><td>5.0D</td><td>July 2007</td><td> Maintenance release</td></tr>
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<tr><td>5.0E</td><td>August 2007</td><td> Maintenance release</td></tr>
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<tr><td>5.0F</td><td>April 2008</td><td> Maintenance release</td></tr>
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<tr><td>5.1</td><td>December 2008</td><td> Text hover and morphological search</td></tr>
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<tr><td>5.2</td><td>June 2009</td><td> Turabian copyright support, text highlighting</td></tr>
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</table>

Revision as of 02:49, 31 July 2019

PC Study Bible version 2

We no longer offer technical support or replacement discs on version 2, but you can still find articles by clicking here.

PC Study Bible version 3

We no longer offer technical support or replacement discs for version 3, but you can still find articles by clicking here.

You can download the Version 3 Quick Start Manual

PC Study Bible version 4

We no longer offer technical support or replacement discs on version 4 but you can still find articles by clicking here.

You can download a free version of PCSB V4.1A here

PC Study Bible version 5

Note: we are no longer offering support for version 5 programs running on windows 10. if you are using a version 5 on windows 10 then you will eventually get an error message and will need to upgrade to One Touch by clicking here and signing in.

Version 5 support will officially end on March 1, 2021.

For help working on PC Study Bible 5, click here.

To get the updates for PC study bible click here.

Mac Study Bible version 5

For help working on Mac Study Bible, click here here.

Macros

For help working with the Biblesoft Macros, click here.

PC Study Bible History

The following table shows the various releases of PC Study Bible over the years:

VersionDateRemarks
3.0April 1999 First 32-bit version
3.0BJune 1999
3.0CJanuary 2000 Improved stability
3.1April 2000
3.2September 2000 Printing, Timelines, autohighlight
3.2BDecember 2000 Improved Study Notes
3.2CMay 2001
3.2DJune 2001 Maintenance release
3.2EJune 29, 2001 Maintenance release
3.2FOctober 2001 WYSIWYG editing of Study Notes
3.2GDecember 2001 Footnotes
3.3March 2002 Parsings, use SCU instead of Windows Registry
3.3A Maintenance release
4.0April 2003
4.0BApril 2003 Maintenance release
4.1July 28, 2003 Maintenance release
4.1AAugust 2003 Maintenance release
4.1BFebruary 2004 IBS plugin, save/restore desktop
4.2June 2004 Hover, Library, and global search
4.2AJuly 2004 Maintenance release
4.2BJuly 2004 Maintenance release
4.2CDecember 2004 Copy RTF to clipboard
4.2DMarch 2005 Maintenance release
4.2E2005 Maintenance release
4.2FApril 2005 Maintenance release
4.2GJuly 2005 Maintenance release
4.3September 2005 Study note backup/restore, drop-cap support, book and chapter ranges in commentaries.
4.3AOctober 2005 Maintenance release
4.3BNovember 2005 Maintenance release
4.3CMarch 2006 Maintenance release
5.0December 2006 Apocrypha, Smartview, additional interlinears, Reference chains
5.0AJanuary 2007 Maintenance release
5.0BFebruary 2007 Maintenance release
5.0CFebruary 2007 Support Windows Vista
5.0DJuly 2007 Maintenance release
5.0EAugust 2007 Maintenance release
5.0FApril 2008 Maintenance release
5.1December 2008 Text hover and morphological search
5.2June 2009 Turabian copyright support, text highlighting
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