Difference between revisions of "Main Page"

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<font size=+3>Welcome to the official Biblesoft&reg; wiki. The support you need for the software you love.</font>
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<font size=+3>Welcome to the official Biblesoft<sup>&reg;</sup> wiki. The support you need for the software you love.</font>
  
 
= One Touch PC Study Bible =
 
= One Touch PC Study Bible =
For help working in PC One Touch click [[onetouchPC|here]].
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[[onetouchPC|Click here for help working in PC One Touch]].
  
 
You can download the free One Touch PC Study Bible Light from [http://www.biblesoft.com/OTLight.html here].  <i>Note: This is not suitable for existing PCSB 5 or OneTouch customers as it will cause a loss of most of your reference works.</i>
 
You can download the free One Touch PC Study Bible Light from [http://www.biblesoft.com/OTLight.html here].  <i>Note: This is not suitable for existing PCSB 5 or OneTouch customers as it will cause a loss of most of your reference works.</i>
 +
 +
<b>RECENT ISSUE</b> - A common issue customers are getting with downloading and running One Touch on Windows 10 is a message that will stop the file from installing.
 +
 +
For help on Windows 10 settings that stop our program from installing, please take a look at the the instructions found in the link:
 +
https://drive.google.com/file/d/1oGtv1e2Pn0NhigzJKKsKu1511Uaka98j/view?usp=sharing
  
 
= One Touch Mac =
 
= One Touch Mac =
For help working in Mac One Touch click [[onetouchMac|here]].
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[[onetouchMac|Click here for help working in Mac One Touch]].
 +
 
 +
<font size=2>WARNING - Mac One Touch and Mac Study Bible are not built to work on the latest Mac operating system, Catalina. If you plan on upgrading to Catalina, please know that your program will more than likely stop working and it's our recommendation you turn off your automatic updates if you intend to use Mac One Touch and Mac Study Bible.<br>
 +
Turn off Automatic Updates on Mac Mojave:<br>
 +
1. Open up the App Store.<br>
 +
2. In the upper left corner, click on App Store to show a list.<br>
 +
3. Left-click once on Preferences.<br>
 +
4. Take out the checkmark next to Automatic Updates.<br>
 +
5. Close down the window and your changes will stay in place.</font>
 +
 
 +
= Apps Available =
 +
At this time, we don't have an App that will run on iPhones, iPads, Android, Chromebooks, Kindle or other mobile devices.  
  
 
= One Touch Release History =
 
= One Touch Release History =
 
The following table shows OneTouch release history
 
The following table shows OneTouch release history
 
<table>
 
<table>
<tr><th>Version</th><th>Date</th><th>Remarks</th></tr>
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<tr><th>Version</th><th>Date</th><th>Highlights</th></tr>
<tr><td>1.0A</td><td>2016</td><td> Hebrew hover support, Smartsearch, autohide <tr>menu</td></tr>
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<tr><td>0.0A</td><td>March 2016</td><td> Hebrew hover support, Smartsearch, autohide menu</td></tr>
<tr><td>1.0B</td><td>April 2017</td><td> Better support for European countries</td></tr>
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<tr><td>0.0B</td><td>April 2017</td><td> Maintenance release</td></tr>
<tr><td>1.0C</td><td>April 2018</td><td> Online update support</td></tr>
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<tr><td>1.0C</td><td>April 2018</td><td> Online update support, better support for European countries</td></tr>
 
<tr><td>1.0D</td><td>February 2019</td><td> Maintenance release</td></tr>
 
<tr><td>1.0D</td><td>February 2019</td><td> Maintenance release</td></tr>
<tr><td>1.0E</td><td>March 15, 2019</td><td> Maintenance release</td></tr>
 
 
</table>
 
</table>
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 +
NOTE - The 1.0E Release is not currently available for main One Touch programs.
  
 
= Previous versions of PC Study Bible and Mac Study Bible =
 
= Previous versions of PC Study Bible and Mac Study Bible =
For technical support on previous versions of PC Study Bible and Mac Study Bible, click [[PCStudyBible|here]]
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[[PCStudyBible|Click here for technical support on previous versions of PC Study Bible and Mac Study Bible]]
  
 
= Biblesoft App =
 
= Biblesoft App =
For technical support articles and videos on the Biblesoft app click [[App|here]].
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[[App|Click here for technical support articles and videos on the Biblesoft app]].
  
 
= Macros =
 
= Macros =
For help working with the Biblesoft Macros, click [[Macros|here]].
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[[Macros|Click here for help working with the Biblesoft Macros]].
  
 
= Biblesoft Technical Support Contact Information =
 
= Biblesoft Technical Support Contact Information =
  
We are not able to offer Technical support over the phone, but you can send a message through our online store, click [https://www.biblesoft.com/contact-us here], or to the email ts@biblesoft.com
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We are not able to offer Technical support over the phone, but you can send a message to us online, click [http://www.biblesoft.com/contact-us here], or use the email ts@biblesoft.com
  
If you call Customer Service, then they can get a message to Technical Support. The normal wait time is 1 business day, but you could experience a wait time of 2 to 3 business days before getting a response.<br>
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[[Biblesoft:CustomerService|Click here to contact Customer Service]]
To contact Customer Service, click here: [[Biblesoft:CustomerService|Customer Service]]
 
  
 
= Frequently Asked Questions =
 
= Frequently Asked Questions =
Read the [[faq|FAQ]]
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[[FAQ|Read the FAQ]]

Revision as of 23:57, 7 July 2020

Welcome to the official Biblesoft® wiki. The support you need for the software you love.

One Touch PC Study Bible

Click here for help working in PC One Touch.

You can download the free One Touch PC Study Bible Light from here. Note: This is not suitable for existing PCSB 5 or OneTouch customers as it will cause a loss of most of your reference works.

RECENT ISSUE - A common issue customers are getting with downloading and running One Touch on Windows 10 is a message that will stop the file from installing.

For help on Windows 10 settings that stop our program from installing, please take a look at the the instructions found in the link: https://drive.google.com/file/d/1oGtv1e2Pn0NhigzJKKsKu1511Uaka98j/view?usp=sharing

One Touch Mac

Click here for help working in Mac One Touch.

WARNING - Mac One Touch and Mac Study Bible are not built to work on the latest Mac operating system, Catalina. If you plan on upgrading to Catalina, please know that your program will more than likely stop working and it's our recommendation you turn off your automatic updates if you intend to use Mac One Touch and Mac Study Bible.
Turn off Automatic Updates on Mac Mojave:
1. Open up the App Store.
2. In the upper left corner, click on App Store to show a list.
3. Left-click once on Preferences.
4. Take out the checkmark next to Automatic Updates.
5. Close down the window and your changes will stay in place.

Apps Available

At this time, we don't have an App that will run on iPhones, iPads, Android, Chromebooks, Kindle or other mobile devices.

One Touch Release History

The following table shows OneTouch release history

VersionDateHighlights
0.0AMarch 2016 Hebrew hover support, Smartsearch, autohide menu
0.0BApril 2017 Maintenance release
1.0CApril 2018 Online update support, better support for European countries
1.0DFebruary 2019 Maintenance release

NOTE - The 1.0E Release is not currently available for main One Touch programs.

Previous versions of PC Study Bible and Mac Study Bible

Click here for technical support on previous versions of PC Study Bible and Mac Study Bible

Biblesoft App

Click here for technical support articles and videos on the Biblesoft app.

Macros

Click here for help working with the Biblesoft Macros.

Biblesoft Technical Support Contact Information

We are not able to offer Technical support over the phone, but you can send a message to us online, click here, or use the email ts@biblesoft.com

Click here to contact Customer Service

Frequently Asked Questions

Read the FAQ