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− | The information below will assist you with any issues or error messages you may get when working in One Touch.</h2><p>For additional assistance, contact Biblesoft Technical Support directly at ts@biblesoft.com.
| + | #REDIRECT [[One Touch]] |
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− | For information on the Mac One Touch, please click [[OnetouchMac|here]].
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− | For more information on Study Notes, click [[StudyNotes|here]].
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− | = Minimum System Requirements =
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− | <ul><li>4GB RAM required; <i>8GB recommended</i></li>
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− | <li>Win7, Win8, or Win10 (may require Superuser or Administrator rights)</li>
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− | <li>Processor 2.0 GHz or higher</li>
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− | <li>Microsoft Internet Explorer 11.0 or later</li>
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− | <li>USB Port</li>
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− | <li>11GB available hard drive space minimum</li>
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− | <li>Mouse or compatible pointing device required</li>
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− | <li>256 color display support, 1024 x 768 resolution</li></ul>
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− | = Using One Touch =
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− | For guidance on how to use OneTouch, click [[UsingOneTouch|here]].
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− | = Troubleshooting Problems =
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− | For help with any issues that may come up while running One Touch, please click on [[Biblesoft:OneTouchHelp]]
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− | = Installation =
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− | <ol><li>Place the Thumb Drive in a USB slot. These are normally located in the front or on the side or your computer.</li>
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− | Note for Windows 8, 8.1 & 10 Users - If nothing comes up, then press and hold the Windows Key and then press "E". (The Windows Key is in the last row of keys on the Keyboard; usually two keys from the left or right of the Space Bar.) [[File:KeyboardExplorer.png|visual]] Pressing and then releasing these 2 keys together will open a File Explorer window. Next, click on the ONETOUCH that should appear on the left side of the File Explorer window.
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− | <li>A window will appear saying "Auto Play ONETOUCH". Click on Open folder to view files and a new window will appear.</li>
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− | <li>Double left click on the file that appears. </li>
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− | Note - If you have two files, then start with #1 as this is your main library. After that, proceed with any remaining files, such as #2, #3 and so on, repeating these same steps until all files have been installed.
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− | <li>Follow the onscreen instructions.</li>
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− | <li>Once you click on Finish, your program has been installed and you can start studying.</li>
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− | <li>Take the thumb drive out and store it in a safe place.</li></ol>
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− | It can help to open up your program right after installing anything. This is not just on any upgrade files you may have received, but with any new Add-On's you purchase afterwards. Restarting your computer is a good rule whenever you install any new programs as this will refresh your computer.
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− | Another thing you can try is to close down the Setup Helper right away by clicking on <b>End Helper</b>. You can then open up the Setup Helper by taking your cursor to the top of the screen and click on Options; Setup Helper will appear at the top of the list that appears.
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