Difference between revisions of "Pcsbv4"

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<b>We no longer offer technical support or replacements on Version 4 programs.</b>
 
<b>We no longer offer technical support or replacements on Version 4 programs.</b>
 
<b>If you have not purchased a replacement of your Version 4 Library in the last 5 years, then you will run the risk of the disc not installing or not running properly. The discs for the Version 4 Libraries were created over 10 years ago and it is common for the information on CD's to degrade and cause problems with your program. A replacement will allow you to run your program than if you continued to use the disc you have right now. The Version 4 program will work on Windows 8, but it is still recommended that your get an Upgrade to the Version 5 Library which will work better on Windows 8 and 8.1 Operating Systems.</b>
 
<b>If you have not purchased a replacement of your Version 4 Library in the last 5 years, then you will run the risk of the disc not installing or not running properly. The discs for the Version 4 Libraries were created over 10 years ago and it is common for the information on CD's to degrade and cause problems with your program. A replacement will allow you to run your program than if you continued to use the disc you have right now. The Version 4 program will work on Windows 8, but it is still recommended that your get an Upgrade to the Version 5 Library which will work better on Windows 8 and 8.1 Operating Systems.</b>
 
For PC Study Bible General Operations, click on [[Biblesoft:GeneralOperations]].
 
  
 
To get help with Installing PC Study Bible, click on [[Biblesoft:PCSBInstall]].
 
To get help with Installing PC Study Bible, click on [[Biblesoft:PCSBInstall]].
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= Below are Common Issues you may see when running PC Study Bible Version 4 =
 
= Below are Common Issues you may see when running PC Study Bible Version 4 =
 
<b>The solutions below don't apply to the 2 categories above.</b> Each of the issues listed below will vary depending on the Operating System you are using and will be separated accordingly. If you don't find the issue on this page, then you will need to contact [[Biblesoft:TechnicalSupport]].
 
<b>The solutions below don't apply to the 2 categories above.</b> Each of the issues listed below will vary depending on the Operating System you are using and will be separated accordingly. If you don't find the issue on this page, then you will need to contact [[Biblesoft:TechnicalSupport]].
 +
 +
== Correcting Greek and Hebrew Fonts ==
 +
The easiest thing to try when getting your Greek and Hebrew back is DELETE PCSB FONTS:
 +
<ol><li>Open your system's Fonts folder by clicking Start > Control Panel > Appearance and Personalization > Fonts</li>
 +
<li>First, verify that the files (fonts) PCSB GREEK and PCSB HEBREW are present.</li>
 +
<li>If PCSB fonts are present - highlight and delete the files PCSB Greek and PCSB Hebrew.</li>
 +
RE-INSTALL FONTS
 +
<li>Navigate to the fonts folder within your PC Study Bible on your Version 4 or Version 5 program disc.</li>
 +
<li>Highlight and copy all the fonts in the PC Study Bible fonts folder.</li>
 +
<li>Paste the copied fonts into your systems Fonts folder that was opened in step 1. (If you receive any messages about replacing currently installed fonts click OK")</li>
 +
<li>Close the FONTS folder.</li>
 +
<li>Close the CONTROL PANEL.</li>
 +
<li>Open PC Study Bible and check the Fonts.</li>
 +
<li>If there is still a font problem, close PC Study Bible, restart your computer, open PC Study Bible, and check the fonts again.</li></ol>
 +
 +
=== If the FONTS folder is not appearing ===
 +
You will need to follow these instructions below
 +
 +
The missing FONT folder is located on the version 4.X Library disc. This disc will be labeled V4 Complete Reference Library, or Advanced Reference Library. Look through the CD's for PC Study Bible and find either disc.
 +
 +
If you are unable to locate your library disc, then download the attachments to this article, located below, and copy them into your computers Fonts Folder. Proceed to Step 9 to copy them to your computer.
 +
 +
<ol><li>Put this Complete, or Advance Reference Library disc into the CD drive and close the drive.</li>
 +
If you don't have your disc, then go to the instructions below these and download the files that would normally show up on your disc.
 +
<li>Windows 7 should bring up a window that has a few choices.</li>
 +
<li>Choose the choice, OPEN FOLDERS TO VIEW FILES.</li>
 +
<li>This will give you a list of the contents on this CD.There should be one folder named FONTS.</li>
 +
<li>Double click this folder to open it.</li>
 +
<li>There will be several font files here. Highlight them by pressing CTRL+A.</li>
 +
<li>Now Press CTRL+C.</li>
 +
<li>Close the window that shows the contents of the CD.</li>
 +
<li>Choose the START Button.</li>
 +
<li>Now Choose CONTROL PANEL.</li>
 +
<li>Once the Control Panel opens, look for APPEARANCE and PERSONALIZATION and Choose this option.</li>
 +
Depending on how your Control Panel is setup, will determine whether or not this option will be available.
 +
<li>Choose FONTS.</li>
 +
<li>When the FONTS screen opens, Press CTRL+V.</li>
 +
<li>Windows may want you to choose Yes, or No, to reinstall these Fonts. Choose YES until all fonts are reinstalled.</li>
 +
<li>Close all windows until back to the MS Windows Desk top.</li>
 +
<li>Remove the Disc from the CD drive.</li>
 +
<li>Now start PC Study Bible and check for Greek and Hebrew text.</li></ol>
 +
You can also create a Fonts folder in the PC Study Bible 4 folder and put in the 4 Font files found by clicking on the link below:<br>
 +
https://www.dropbox.com/sh/uu5hcx9aldfs09l/AAD5AWj75Vs4spKH21GxL5Uda?dl=0<br>
 +
This link will take you to a public folder on Dropbox, that will allow you to download the fonts for your library if you need them or can't find them on your disc or you don't have your disc handy.
 +
 +
=== Other Solutions for Issues with Greek and Hebrew Fonts ===
 +
<p>You can also try:<br>
 +
<ol><li>Go to the folder C:/Program Files (x86)/ Biblesoft/ PC Study Bible/ Fonts.</li>
 +
<li>Open up a Font's file.</li>
 +
<li>Click on the Install button in the upper right corner.</li>
 +
Note - If you get a message saying this is already installed, click on Replace to refresh the file.
 +
<li>Repeat steps 1 to 3 for all the Font'files or any file ending in TTF.</li></ol>
 +
Note - There maybe a Parsings file that is in this folder and that can be skipped.
 +
 +
One last fix is to:<br>
 +
<ol><li>Go into the Options for PC Study Bible.</li>
 +
<li>Click on Text Styles.</li>
 +
<li>Click on Advanced.</li>
 +
<li>Click on Greek and make sure the font is set to PCSB Greek.</li>
 +
<li>Click on Hebrew and make sure the font is set to PCSB Hebrew.</li></ol>
  
 
== Windows XP Operating System ==
 
== Windows XP Operating System ==

Revision as of 17:46, 31 January 2020

PC Study Bible Version Version 4

We no longer offer technical support or replacements on Version 4 programs. If you have not purchased a replacement of your Version 4 Library in the last 5 years, then you will run the risk of the disc not installing or not running properly. The discs for the Version 4 Libraries were created over 10 years ago and it is common for the information on CD's to degrade and cause problems with your program. A replacement will allow you to run your program than if you continued to use the disc you have right now. The Version 4 program will work on Windows 8, but it is still recommended that your get an Upgrade to the Version 5 Library which will work better on Windows 8 and 8.1 Operating Systems.

To get help with Installing PC Study Bible, click on Biblesoft:PCSBInstall.

Below are Common Issues you may see when running PC Study Bible Version 4

The solutions below don't apply to the 2 categories above. Each of the issues listed below will vary depending on the Operating System you are using and will be separated accordingly. If you don't find the issue on this page, then you will need to contact Biblesoft:TechnicalSupport.

Correcting Greek and Hebrew Fonts

The easiest thing to try when getting your Greek and Hebrew back is DELETE PCSB FONTS:

  1. Open your system's Fonts folder by clicking Start > Control Panel > Appearance and Personalization > Fonts
  2. First, verify that the files (fonts) PCSB GREEK and PCSB HEBREW are present.
  3. If PCSB fonts are present - highlight and delete the files PCSB Greek and PCSB Hebrew.
  4. RE-INSTALL FONTS
  5. Navigate to the fonts folder within your PC Study Bible on your Version 4 or Version 5 program disc.
  6. Highlight and copy all the fonts in the PC Study Bible fonts folder.
  7. Paste the copied fonts into your systems Fonts folder that was opened in step 1. (If you receive any messages about replacing currently installed fonts click OK")
  8. Close the FONTS folder.
  9. Close the CONTROL PANEL.
  10. Open PC Study Bible and check the Fonts.
  11. If there is still a font problem, close PC Study Bible, restart your computer, open PC Study Bible, and check the fonts again.

If the FONTS folder is not appearing

You will need to follow these instructions below

The missing FONT folder is located on the version 4.X Library disc. This disc will be labeled V4 Complete Reference Library, or Advanced Reference Library. Look through the CD's for PC Study Bible and find either disc.

If you are unable to locate your library disc, then download the attachments to this article, located below, and copy them into your computers Fonts Folder. Proceed to Step 9 to copy them to your computer.

  1. Put this Complete, or Advance Reference Library disc into the CD drive and close the drive.
  2. If you don't have your disc, then go to the instructions below these and download the files that would normally show up on your disc.
  3. Windows 7 should bring up a window that has a few choices.
  4. Choose the choice, OPEN FOLDERS TO VIEW FILES.
  5. This will give you a list of the contents on this CD.There should be one folder named FONTS.
  6. Double click this folder to open it.
  7. There will be several font files here. Highlight them by pressing CTRL+A.
  8. Now Press CTRL+C.
  9. Close the window that shows the contents of the CD.
  10. Choose the START Button.
  11. Now Choose CONTROL PANEL.
  12. Once the Control Panel opens, look for APPEARANCE and PERSONALIZATION and Choose this option.
  13. Depending on how your Control Panel is setup, will determine whether or not this option will be available.
  14. Choose FONTS.
  15. When the FONTS screen opens, Press CTRL+V.
  16. Windows may want you to choose Yes, or No, to reinstall these Fonts. Choose YES until all fonts are reinstalled.
  17. Close all windows until back to the MS Windows Desk top.
  18. Remove the Disc from the CD drive.
  19. Now start PC Study Bible and check for Greek and Hebrew text.

You can also create a Fonts folder in the PC Study Bible 4 folder and put in the 4 Font files found by clicking on the link below:
https://www.dropbox.com/sh/uu5hcx9aldfs09l/AAD5AWj75Vs4spKH21GxL5Uda?dl=0
This link will take you to a public folder on Dropbox, that will allow you to download the fonts for your library if you need them or can't find them on your disc or you don't have your disc handy.

Other Solutions for Issues with Greek and Hebrew Fonts

You can also try:

  1. Go to the folder C:/Program Files (x86)/ Biblesoft/ PC Study Bible/ Fonts.
  2. Open up a Font's file.
  3. Click on the Install button in the upper right corner.
  4. Note - If you get a message saying this is already installed, click on Replace to refresh the file.
  5. Repeat steps 1 to 3 for all the Font'files or any file ending in TTF.

Note - There maybe a Parsings file that is in this folder and that can be skipped.

One last fix is to:

  1. Go into the Options for PC Study Bible.
  2. Click on Text Styles.
  3. Click on Advanced.
  4. Click on Greek and make sure the font is set to PCSB Greek.
  5. Click on Hebrew and make sure the font is set to PCSB Hebrew.

Windows XP Operating System

I get a message saying Missing SCU Files come up randomly while working in PC Study Bible

Try run the Reset to Factory Defaults:
This Reset to Factory Defaults is an option that starting in version 4.2D. Feel free to use it whenever you get an error message from PC Study Bible. It will set your changes back to the default setting.

  1. Close PC Study Bible.
  2. Click on Start.
  3. Click on Programs (or All Programs).
  4. Click on PC Study Bible 4 or 5.
  5. Click on Reset to Factory Defaults.
  6. The program may come up and run on it's own. If it doesn't then start up PC Study Bible.

When you start PC Study Bible again, the program will act as if you are opening it for the first time. For example, you'll have the opportunity to set your Bible preferences again. You may also see the following message as the program starts. This is normal in this situation. PC Study Bible did not shut down correctly last time - rebuilding topic database (this may take a few minutes).

Windows Vista and Windows 7 Operating System

After installing PC Study Bible, I am not able to open my program or when I open my program there are missing icons or titles

You should always make sure you have applied the the PC Study Bible Compatibility Settings for Windows Vista & 7:

  1. Do not run PC Study Bible.
  2. Right Click the Icon for PC Study Bible found on the Windows Vista & 7 desk top.
  3. Left Click OPEN FILE LOCATION. If this isn't on the list, try Right Clicking over the name and not the picture.
  4. Look for two files, both are named JOSHUA.
  5. One is JOSHUA.DLL and the other is JOSHUA.EXE.
  6. This second file often is just JOSHUA and it has an icon that looks like the one found on the Windows Vista & 7 desktop.
  7. Right Click this JOSHUA file which has the icon. (Not JOSHUA.DLL)
  8. Left Click PROPERTIES.
  9. Left Click COMPATIBILITY.
  10. Two items will need to have Checks beside them.
  11. Put a Check beside DISABLE DESK TOP COMPOSITION.
  12. Scroll down a few lines, and put a Check mark on RUN AS ADMINISTRATOR.
  13. Click the APPLY Button.
  14. Click the OK Button.
  15. Close the OPEN FILE LOCATION window.
  16. You should be at the Windows Vista & 7 desktop.
  17. Shut down and restart Windows Vista & 7.
  18. Once Windows Vista & 7 has restarted, go ahead and run PC Study Bible.
  19. Windows Vista & 7 may ask you to ALLOW this program to run. Choose ALLOW, or Yes.
  20. You also may get an odd message stating that your system is short on Hard Drive space. Ignore this message and choose YES.
  21. PC Study Bible should start up.

The message about running short of Hard Drive space is a false message. Currently, Biblesoft does not know why this message comes up. But we do know that it is a harmless message. This message will be seen if you're running v4 or early versions of v5.

I have made sure these have been applied, but I keep getting the original error message or I get a new message that didn't come up before

If those don't clear up the error messages, then try turning off User Account Control and run the Reset to Factory Defaults:
The User Account Control is a feature in Windows that prompts you to Allow programs to run or to ask repeatedly if you really wish to delete the file you wish to delete. It is not part of the Virus Checker, or the Systems Firewall, if you have them. So turning this User Account Control off is not turning off the firewall, or the Virus Checker.
Windows Vista:

  1. Close any programs you have opened.
  2. Go to the Control Panel.
  3. Double-click on User Accounts.
  4. Click on the option for "Turn User Account Control on or off"€.
  5. User Account Control asks your permission.
  6. Click Continue.
  7. Uncheck the box which says "Use User Account Control (UAC) to help protect your computer"€.
  8. Click OK.
  9. You must restart your computer to apply these changes” message appears.
  10. Click Restart Now.
  11. Windows restarts.
  12. User Account Control is now turned off, but Vista may prompt you each day to turn it back on. (See explanation above about the message "balloon"€.)


Windows 7:

  1. Close any major program such as PC Study Bible, MS Word, or the Internet Browser.
  2. Click the Start Button, usually found in the lower left corner of the screen.
  3. Click CONTROL PANEL.
  4. Look for a choice labeled USER ACCOUNTS, and Click it.
  5. When this window opens, look to the bottom for a selection labeled, CHANGE USER ACCOUNT CONTROL SETTINGS. Click this choice if it is here.
  6. If that item is not at the bottom of the window, then move to the upper part of the screen and Click USER ACCOUNTS again.
  7. Look at the bottom for the item, CHANGE USER ACCOUNT CONTROL SETTINGS. Click this choice.
  8. On the left side of the screen is a Slider that slides up and down. If this Slider is not already at the bottom, slide it to the bottom, to Never Notify.
  9. This turns off the messages, from Windows, asking you to give permission to run a program.
  10. Click the OK, and then Click Yes, to make changes to the system.
  11. On some Windows 7 systems, there will be a Button near the bottom of the screen for Restarting the System. If this Button is there, Click it to shut down and restart the computer.
  12. If this Button is not there, close the Settings Window and the Control Panel Screen, and Shut down and Restart the System.
  13. Once the computer has restarted, the User Account Control will be turned off.

Next run the Reset to Factory Defaults:
This Reset to Factory Defaults is an option that starting in version 4.2D. Feel free to use it whenever you get an error message from PC Study Bible. It will set your changes back to the default setting.

  1. Close PC Study Bible.
  2. Click on Start.
  3. Click on Programs (or All Programs).
  4. Click on PC Study Bible 4 or 5.
  5. Click on Reset to Factory Defaults.
  6. The program may come up and run on it's own. If it doesn't then start up PC Study Bible.

When you start PC Study Bible again, the program will act as if you are opening it for the first time. For example, you'll have the opportunity to set your Bible preferences again. You may also see the following message as the program starts. This is normal in this situation. PC Study Bible did not shut down correctly last time - rebuilding topic database (this may take a few minutes).

Windows 8 or 8.1 (for desktop/touch screen)

I get a message saying I am not authorized to use this software or that the SCU Files are Missing

try applying the PC Study Bible Compatibility Settings for Windows 8 or 8.1 (for desktop/touch screen)

  1. Close all major programs, MS Word, PC Study Bible etc.
  2. Look for an Icon along the bottom of the screen that looks like 3 office or manila folders and click it. This will open something called File Explorer.
  3. Note: If there is no such Icon along the bottom bar, then press and hold the Windows Key and then press Enter€. (The Windows Key is in the last row of keys on the Keyboard; usually two keys from the left or right of the Space Bar.) Pressing and then releasing these 2 keys together will open File Explorer.
  4. Look for and click/tap on COMPUTER or THIS PC.
  5. Open the LOCAL DISK C:, this may say Windows 8 or OS.
  6. Open the folder named PROGRAM FILES or PROGRAM FILES X86 if your system is running a 64 bit.
  7. Open the BIBLESOFT folder.
  8. Open the folder PC STUDY BIBLE.
  9. Open the folder named, PROGRAM.
  10. Look for two files named JOSHUA.
  11. Ignore the file JOSHUA.DLL.
  12. Right click (or Press and Hold if you are on a touch screen) the JOSHUA file that has the icon.
  13. Choose PROPERTIES from the Menu.
  14. Choose the Tab named, COMPATIBILITY.
  15. Place a check mark next to Run this program in compatibility mode for and select WINDOWS XP (SERVICE PACK 3).
  16. Place a Check mark where it says, RUN THIS PROGRAM AS AN ADMINISTRATOR.
  17. Click the APPLY Button.
  18. Click OK.
  19. Close the open windows until back to the desktop screen.
  20. Restart your computer.
  21. Try opening up PC Study Bible.

The message about running short of Hard Drive space is a false message. Currently, Biblesoft does not know why this message comes up. But we do know that it is a harmless message. This message will be seen if you're running v4 or early Versions of v5.