Difference between pages "Downloads" and "Main Page"

From Biblesoft Help
(Difference between pages)
Jump to navigation Jump to search
 
 
Line 1: Line 1:
<h1>Downloads & Recent Purchases</h1>
+
<font size=+3>Welcome to the official Biblesoft<sup>&reg;</sup> wiki. The support you need for the software you love.</font>
  
This Help Page will contain instructions and information about downloading your past purchase content from Biblesoft along with common instruction that can help with getting your program to run.
+
= Downloads & Recent Purchases =
 +
[[Downloads|<b>Click here for help with any recent purchases and accessing downloads.</b>]]
  
<h3 font:color="Blue">Downloading titles from your Account</h3>
+
<b>WARNING - Biblesoft <b>DOES NOT</b> sell eBooks. All our titles need the program PC Study Bible One Touch or PC Study Bible Version 5 in order to run</b>
  
First, close down One Touch before proceeding.
+
To download the <b>FREE</b> One Touch Light, please click on this link: http://biblesoft.com/OTLight.html
  
<ol>Next, to retrieve, download, and install files from “My Account”
+
= One Touch PC Study Bible =
<li>Log into your account at https://www.store.biblesoft.com/login</li>
+
[[onetouchPC|Click here for help working in PC One Touch]].
<li>Click on Order History and Details.</li>
+
 
<li>Click on the Order Reference (); the page will change to show the order details.</li>
+
You can download the free One Touch PC Study Bible Light from [http://www.biblesoft.com/OTLight.html here].  <i>Note: This is not suitable for existing PCSB 5 or OneTouch customers as it will cause a loss of most of your reference works.</i>
NOTE – You may need to scroll down a little bit to get to the Product Information
+
 
<li>Click on a green Download button and the file will start downloading.</li>
+
<b>RECENT ISSUE</b> - A common issue customers are getting with downloading and running One Touch on Windows 10 is a message that will stop the file from installing.
NOTE - If you don't see a green Download button, then try clicking on the product name itself.
+
 
<li>Use the Keyboard Shortcut Ctrl + J to access your downloads.</li>
+
For help on Windows 10 settings that stop our program from installing, please take a look at the the instructions found in the link:
<li>Double left click on the file name (). If there are numbers after it or something that looks like .exe, then ignore those aspect and just click on the file name itself.</li>
+
https://drive.google.com/file/d/1oGtv1e2Pn0NhigzJKKsKu1511Uaka98j/view?usp=sharing
NOTE – You may need to wait for a solid minute before trying to run the file again.
+
 
<li>When the install screen comes up, follow the instructions on the screen and click on Finish to close that screen down.</li>
+
= One Touch Mac =
<li>Open One Touch and try looking for your title under the Library icon. If you downloaded a collection, please refer to the product's web page to view all the separated titles by name.</li></ol>
+
[[onetouchMac|Click here for help working in Mac One Touch]].
 +
 
 +
<font size=2>WARNING - Mac One Touch and Mac Study Bible are not built to work on the latest Mac operating system, Catalina. If you plan on upgrading to Catalina, please know that your program will more than likely stop working and it's our recommendation you turn off your automatic updates if you intend to use Mac One Touch and Mac Study Bible.<br>
 +
Turn off Automatic Updates on Mac Mojave:<br>
 +
1. Open up the App Store.<br>
 +
2. In the upper left corner, click on App Store to show a list.<br>
 +
3. Left-click once on Preferences.<br>
 +
4. Take out the checkmark next to Automatic Updates.<br>
 +
5. Close down the window and your changes will stay in place.</font>
 +
 
 +
= Apps Available =
 +
At this time, we don't have an App that will run on iPhones, iPads, Android, Chromebooks, Kindle or other mobile devices.  
 +
 
 +
= One Touch Release History =
 +
The following table shows OneTouch release history
 +
<table>
 +
<tr><th>Version</th><th>Date</th><th>Highlights</th></tr>
 +
<tr><td>0.0A</td><td>March 2016</td><td> Hebrew hover support, Smartsearch, autohide menu</td></tr>
 +
<tr><td>0.0B</td><td>April 2017</td><td> Maintenance release</td></tr>
 +
<tr><td>1.0C</td><td>April 2018</td><td> Online update support, better support for European countries</td></tr>
 +
<tr><td>1.0D</td><td>February 2019</td><td> Maintenance release</td></tr>
 +
</table>
 +
 
 +
NOTE - The 1.0E Release is not currently available for main One Touch programs.
 +
 
 +
= Previous versions of PC Study Bible and Mac Study Bible =
 +
[[PCStudyBible|Click here for technical support on previous versions of PC Study Bible and Mac Study Bible]]
 +
 
 +
= Biblesoft App =
 +
[[App|Click here for technical support articles and videos on the Biblesoft app]].
 +
 
 +
= Macros =
 +
[[Macros|Click here for help working with the Biblesoft Macros]].
 +
 
 +
= Biblesoft Technical Support Contact Information =
 +
 
 +
We are not able to offer Technical support over the phone, but you can send a message to us online, click [http://www.biblesoft.com/contact-us here], or use the email ts@biblesoft.com
 +
 
 +
[[Biblesoft:CustomerService|Click here to contact Customer Service]]
 +
 
 +
= Frequently Asked Questions =
 +
[[FAQ|Read the FAQ]]

Revision as of 17:20, 13 July 2020

Welcome to the official Biblesoft® wiki. The support you need for the software you love.

Downloads & Recent Purchases

Click here for help with any recent purchases and accessing downloads.

WARNING - Biblesoft DOES NOT sell eBooks. All our titles need the program PC Study Bible One Touch or PC Study Bible Version 5 in order to run

To download the FREE One Touch Light, please click on this link: http://biblesoft.com/OTLight.html

One Touch PC Study Bible

Click here for help working in PC One Touch.

You can download the free One Touch PC Study Bible Light from here. Note: This is not suitable for existing PCSB 5 or OneTouch customers as it will cause a loss of most of your reference works.

RECENT ISSUE - A common issue customers are getting with downloading and running One Touch on Windows 10 is a message that will stop the file from installing.

For help on Windows 10 settings that stop our program from installing, please take a look at the the instructions found in the link: https://drive.google.com/file/d/1oGtv1e2Pn0NhigzJKKsKu1511Uaka98j/view?usp=sharing

One Touch Mac

Click here for help working in Mac One Touch.

WARNING - Mac One Touch and Mac Study Bible are not built to work on the latest Mac operating system, Catalina. If you plan on upgrading to Catalina, please know that your program will more than likely stop working and it's our recommendation you turn off your automatic updates if you intend to use Mac One Touch and Mac Study Bible.
Turn off Automatic Updates on Mac Mojave:
1. Open up the App Store.
2. In the upper left corner, click on App Store to show a list.
3. Left-click once on Preferences.
4. Take out the checkmark next to Automatic Updates.
5. Close down the window and your changes will stay in place.

Apps Available

At this time, we don't have an App that will run on iPhones, iPads, Android, Chromebooks, Kindle or other mobile devices.

One Touch Release History

The following table shows OneTouch release history

VersionDateHighlights
0.0AMarch 2016 Hebrew hover support, Smartsearch, autohide menu
0.0BApril 2017 Maintenance release
1.0CApril 2018 Online update support, better support for European countries
1.0DFebruary 2019 Maintenance release

NOTE - The 1.0E Release is not currently available for main One Touch programs.

Previous versions of PC Study Bible and Mac Study Bible

Click here for technical support on previous versions of PC Study Bible and Mac Study Bible

Biblesoft App

Click here for technical support articles and videos on the Biblesoft app.

Macros

Click here for help working with the Biblesoft Macros.

Biblesoft Technical Support Contact Information

We are not able to offer Technical support over the phone, but you can send a message to us online, click here, or use the email ts@biblesoft.com

Click here to contact Customer Service

Frequently Asked Questions

Read the FAQ